Returns & Refunds
Faulty, damaged or incorrect items
If your item arrives faulty, damaged or you have received the incorrect item, please contact us within 48 hours of delivery at littlememoriesandme@gmail.com.
Please include your order number and clear photographs of the item so that we can assist you as quickly as possible.
Please check our sizing information carefully before ordering. If you are unsure which size to choose, please contact us before placing your order and we will be happy to help.
Due to the nature of the business we only can provide refunds for faulty, damaged or incorrect items.
Order Cancellations
If you need to amend or cancel your order, please contact us as soon as possible. We aim to process orders quickly, so we cannot guarantee that changes can be made once your order has entered the packing or dispatch process.
Delivery address
Customers are responsible for ensuring the delivery address provided at checkout is complete and correct.
Little Memories & Me cannot accept responsibility for orders that are lost or delivered incorrectly as a result of an incorrect address supplied by the customer. Please contact us as soon as possible if you notice an error and we will do our best to help.